After Sales Service

After every product order is placed with us, we offer free remote technical support to the contractor to ensure all the products are installed correctly and all wall constructions are suitable for supports.

Additional project management support can be offered during the construction phase if required, with visits being made to site to monitor compliance of the final approved design. On-site guidance and solutions will be recommended if the design intent is not being met by contractors. Access statements can also be provided to Building Control outlining the Motionspot design principles in all accessible bathrooms.

Excellent customer service and no messing around. I wish all businesses were run like this.

Kate via Twitter

Delivery & Distribution

Motionspot offers a free nationwide delivery service to any site in the UK. Our delivery team will carefully package all products and make sure they are all handled with due care and attention.

We ensure all products arrive on site, on time and we can accommodate deliveries that may require out-of-hours deliveries or other restrictions.

CPD and Training

Staff training can be provided to demonstrate the operation of accessible fixtures and fittings and how to respond to the needs of any visitor with a disability.

CPD Presentations highlighting the key principles of accessible design are available for architects and can be booked on request.

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